Objectives:
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Direct students to available help channels
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Encourage open communication and feedback
Content:
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If you’re stuck or have a technical issue:
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Click the “Help” or “Support” button on the site footer or top menu
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Use the Contact Form or Chat Support (if enabled)
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Or email us at: support@[yourinstitute].com
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For course-specific questions:
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Go to the course page and click “Q&A”, “Discussion”, or message the Instructor directly (if allowed)
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You can also check the FAQ Section for common issues (e.g. login help, payment issues, certificate delays)
💬 We’re here to make your learning smooth. Don’t hesitate to ask.v
